Experienced Express Lane Consultant for Stellantis Dealerships
1 week ago
Job Description:
Helm is a dynamic company seeking experienced express lane consultants to work with Chrysler, Dodge, Jeep, and RAM dealerships across the United States.
About the Role:
You will implement, train, and monitor express lane services in assigned territory dealerships, working directly with dealership personnel to grow the Express Lane Service Program.
Helm Benefits:
We offer medical, dental, & vision benefits, company-paid life insurance, generous PTO, and 10 paid holidays per year.
Key Responsibilities:
- Develop training presentations and deliver on-site dealership training of express lane processes and services
- Install both basic and advanced express lane processes and services
- Coach and counsel dealership personnel
- Demonstrate strong organizational and scheduling skills to manage time and training effectively
- Work cooperatively with decision-makers at all levels of dealership management to increase objectives, including but not limited to: Express Service processes, Customer Retention, and Dealer profitability
- Assist dealers with improving Lube Oil Filter (LOF) and Multi-Point Inspection (MPI) cycle times to 30 minutes or less
- Track metric progress of assigned dealers within a geographic area of responsibility, while qualifying and evaluating new dealerships for service strategy implementation
Educational Requirements:
- Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience
- Technical skills: car and truck maintenance and repair
- On-Site Dealership Training
- Strong MS Excel and MS PowerPoint skills
- Ability to travel up to 80% with overnights required
Estimated Salary:$120,000 - $150,000 per year. This salary range takes into account the requirements of the job, the location, and the industry standards.
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