Current jobs related to IT Support Manager - Cottonwood Heights, Utah - Social Finance Ltd

  • Administrative Support Specialist

    4 weeks ago

    Cottonwood Heights, Utah, United States Premise Health Full time

    Job Title: Administrative AssistantPremise Health is seeking a highly organized and detail-oriented Administrative Assistant to join our team in Salt Lake City, UT.Job Summary:We are looking for a skilled administrative professional to provide front-office coverage for our health center. The ideal candidate will have a strong background in administrative...

  • Clinical Support Coordinator

    1 week ago

    Cottonwood Heights, Utah, United States Kootenai Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinic RN to join our team at St. Mary's Health and Clearwater Valley Health. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and support in our physician practice.Key ResponsibilitiesCoordinate clinical support processes in the clinic setting,...

  • Technical Support Specialist

    1 month ago

    Cottonwood Heights, Utah, United States truDigital Signage Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at truDigital Signage. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and ensuring our clients have the best experience with our digital signage solutions.About the Role:Technical...

  • Mental Health Support Specialist

    6 days ago

    Cottonwood Heights, Utah, United States New Roads Behavioral Health Full time

    Job SummaryNew Roads Behavioral Health is seeking a dedicated and compassionate Mental Health Support Specialist to join our team. As a key member of our therapeutic community, you will play a vital role in supporting the well-being and growth of our clients.Key ResponsibilitiesSupervise clients and implement therapeutic community guidelines and...

  • Accounting Manager

    1 month ago

    Cottonwood Heights, Utah, United States Bustos Capital Full time

    Job SummaryBustos Capital is seeking an experienced accounting professional to manage the entire accounting function for our company. This leadership role oversees the financial trajectory of the company and requires a strong background in accounting and financial operations.Key ResponsibilitiesManage the accounting cycle for multiple LLCs, ensuring accuracy...

  • Accounting Manager

    6 days ago

    Cottonwood Heights, Utah, United States Social Finance Ltd Full time

    Financial Operations Leader Opportunity at Social Finance LtdAbout the RoleWe are seeking a highly skilled Financial Operations Leader to join our team at Social Finance Ltd. As a key member of our controllership organization, you will be responsible for managing high-impact financial close processes, ensuring accuracy and compliance with tight deadlines.Key...

  • Financial Operations Manager

    4 weeks ago

    Cottonwood Heights, Utah, United States Bustos Capital Full time

    Job Title: Controller - Accounting and Financial OperationsBustos Capital is seeking an experienced Controller to lead our accounting and financial operations team. As a key member of our organization, you will be responsible for managing the accounting cycle for multiple LLCs, establishing and upholding systems and controls to maintain accounting integrity,...

  • Accounting Policy Manager

    4 weeks ago

    Cottonwood Heights, Utah, United States SoFi Full time

    Accounting Policy Manager Job DescriptionSoFi is seeking an experienced Accounting Policy Manager to join our team. As a key member of our finance organization, you will play a critical role in supporting the development and maintenance of our accounting policies.Key Responsibilities:Research and analyze complex accounting issues to provide timely guidance...

  • Technical Account Manager

    2 weeks ago

    Cottonwood Heights, Utah, United States ANSYS Full time

    Job Title: Technical Account ManagerAt ANSYS, we are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our customers, understanding their technical needs, and delivering exceptional customer experiences.Key...

  • Software Engineering Manager

    2 weeks ago

    Cottonwood Heights, Utah, United States Social Finance Ltd Full time

    About the RoleWe are seeking a highly skilled Software Engineering Manager to join our Operations team. As a key member of our team, you will be responsible for leading the technical direction and growth of our cutting-edge technology platform, which includes Chatbot and IVR (Interactive Voice Response) support platforms.Key ResponsibilitiesLead and mentor a...

  • Senior Identity and Access Management Engineer

    5 days ago

    Cottonwood Heights, Utah, United States Social Finance Ltd Full time

    Identity and Access Management Role OverviewSocial Finance Ltd is seeking a highly skilled Senior Identity and Access Management Engineer to join our team. As a key member of our security team, you will be responsible for designing, implementing, and managing our identity and access management processes and technology.Key ResponsibilitiesCoordinate with IAM...

  • Senior Identity and Access Management Engineer

    1 week ago

    Cottonwood Heights, Utah, United States Social Finance Ltd Full time

    About the RoleThe Senior Identity and Access Management Engineer is a critical member of our team, responsible for designing, implementing, and managing our identity and access management processes and technology.This role requires a deep understanding of IAM principles, Okta administration, and security best practices. The ideal candidate will possess...

  • Financial Planning Manager

    1 month ago

    Cottonwood Heights, Utah, United States Breeze Airways Full time

    Job Title: Financial Planning ManagerBreeze Airways is seeking a highly skilled Financial Planning Manager to join our team. As a key member of our finance department, you will play a critical role in shaping the future of our organization through detailed planning and careful analysis.Key Responsibilities:Lead a team of analysts in developing short and...

  • Software Engineering Manager

    2 weeks ago

    Cottonwood Heights, Utah, United States Social Finance Ltd Full time

    About the RoleWe are seeking a highly skilled Software Engineering Manager to join our Operations team. As a key member of our team, you will be responsible for leading the technical direction and growth of our cutting-edge technology platform, including Chatbot and IVR (Interactive voice response).Key ResponsibilitiesLead and mentor a team of software...

  • Program Manager Maintenance Safety

    6 days ago

    Cottonwood Heights, Utah, United States Breeze Airways Full time

    Job DescriptionAt Breeze Airways, we are seeking a highly skilled and experienced Program Manager Maintenance Safety to join our team. This role is responsible for ensuring the highest level of safety for our maintenance operations.The ideal candidate will have a strong background in maintenance safety practices and procedures, with experience in developing...

  • Storage Associate Manager

    2 weeks ago

    Cottonwood Heights, Utah, United States SLC Capital LLC Full time

    Job DescriptionAt Cubes Self Storage, we're looking for a dynamic and motivated individual to join our team as a Storage Associate Manager. As a key member of our team, you will be responsible for providing exceptional customer service, marketing, and cleaning services to our customers.Key Responsibilities:Provide outstanding customer service to our...

  • Storage Associate Manager

    6 days ago

    Cottonwood Heights, Utah, United States SLC Capital LLC Full time

    Job DescriptionAt Cubes Self Storage, we're looking for a dynamic and versatile individual to join our team as a Part-Time Associate Manager. As a key member of our team, you'll be responsible for providing exceptional customer service, driving marketing initiatives, and contributing to the overall growth and success of our company.Key...

  • Program Manager Maintenance Safety

    6 days ago

    Cottonwood Heights, Utah, United States Breeze Airways Full time

    At Breeze Airways, we're committed to delivering exceptional travel experiences for our guests. To achieve this, we're seeking a highly skilled Program Manager Maintenance Safety to join our team. This role is a critical part of our safety management system, ensuring that our maintenance operations meet the highest standards of safety and quality. Key...

  • Senior Transit Planner or Project Manager

    2 weeks ago

    Cottonwood Heights, Utah, United States Horrocks Full time

    Job OpportunityWe are seeking a highly skilled and experienced Senior Transit Planner or Project Manager to join our growing planning team at Horrocks. As a key member of our team, you will be responsible for leading unique and fulfilling transit and multimodal transportation planning efforts across the mountain west.Key ResponsibilitiesManage a wide variety...

  • Senior Transit Designer or Project Manager

    5 days ago

    Cottonwood Heights, Utah, United States Horrocks Full time

    Job OverviewHorrocks is seeking a highly skilled Senior Transit Designer or Project Manager to lead transit design efforts across the mountain west. As a key member of our transit team, you will work on a variety of projects including heavy rail, light rail, and bus rapid transit design, as well as station area layout and design of intermodal connections....

IT Support Manager

2 months ago

Cottonwood Heights, Utah, United States Social Finance Ltd Full time
About the Role

We are seeking a highly skilled IT Support Manager to lead our technical operations team at Social Finance Ltd. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Team Management:
    • Hiring and training of technical support personnel to ensure the team has the necessary skills and expertise.
    • Performance management of team members, including feedback, goal setting, and performance evaluations.
    • Career development of team members through training, mentorship, and advancement opportunities.
  • Metrics and Service Level Management:
    • Establishing key performance metrics to measure the effectiveness and efficiency of the IT Support team.
    • Monitoring service level agreements (SLAs) and response times to ensure they are consistently met.
    • Redirecting team activities based on metrics and service levels to ensure optimal performance.
  • IT Systems, Policies, and Procedures:
    • Participating in the design and development of IT systems, as well as the formulation of policies and procedures.
    • Overseeing the implementation of IT systems and ensuring that policies and procedures are effectively communicated and followed.
  • Process Improvement:
    • Identifying opportunities for improvement in support and operations processes and documenting new or improved processes.
    • Implementing and coordinating the rollout of these new processes to enhance overall efficiency.
  • User Support:
    • Providing support to employees in resolving problems related to IT, AV, and Network systems.
    • Demonstrating the ability to dive into the details and assist with support issues when needed.
Requirements
  • 5+ years of experience in IT operations.
  • 2+ years of experience in managing an IT Operations team.
  • Proficient with ITIL support models.
  • Solid knowledge of information and communications technology fundamentals.
  • Experience with automating the resolution of IT issues and managing teams to find the root cause of every issue.
  • Ability to help employees solve hardware and software problems with Apple and Windows products, including AV, laptops, and printers.
  • Experience working with Windows operating systems and virtual environments running on Mac OS.
  • Experience with hosted productivity and communication applications, including G-Suites, Slack, and Okta, and ability to train and support employees on their use.
  • Demonstrated ability to be a great leader for the SoFi IT Support Team.
What We Offer

We offer a comprehensive and competitive benefits package, including a base pay range that will be determined based on individual factors such as experience, skills, and location. We are an equal employment opportunity employer and welcome applications from diverse candidates.