Customer Support Specialist

7 days ago


Birmingham, Alabama, United States Building Plastics, Inc. Full time
Overview:

BPI is seeking a skilled Customer Support Specialist to join our team. This role will involve interacting with customers through various channels, ensuring their needs are met promptly and professionally.

Job Description:

The successful candidate will be responsible for:

  • Handling customer inquiries via phone, email, and in-person.
  • Coordinating delivery schedules and communicating effectively with customers.
  • Maintaining accurate records of customer interactions and processing orders efficiently.
Requirements:
  • Proficiency in using AS400 Gartman System, Microsoft Office, Outlook, and Internet.
  • Strong communication and organizational skills.
  • Ability to multitask and handle high-volume customer inquiries.
Benefits:

BPI offers a competitive salary range of $50,000-$60,000 per year, depending on location and experience.



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