Office Representative

3 weeks ago


Costa Mesa, California, United States Alex Mora - State Farm Agent Full time
Job DescriptionAs a highly organized and efficient professional, you will play a vital role in supporting our insurance agents in gaining and keeping customers. Your attention to detail, dedication to client relations, and sales-mindedness make you an ideal candidate for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment will pave the way for growing your career and expanding your income.

We are seeking a dedicated individual who is passionate about providing exceptional customer service and is eager to learn and grow with our team. Your ability to establish strong relationships with customers and provide prompt, accurate, and friendly service will be essential in meeting the needs of our clients. You will also be responsible for using a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.


Qualifications:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs


Benefits:
  • 401(k) 4% match
  • Salary plus commission/bonus
  • Monday-Friday Fixed Schedule (8:30 am - 5:30 pm)
  • Paid time off (vacation and personal/sick days)
  • Paid Dental
  • Paid Vision
  • $300 a month for Health Insurance
  • Growth potential for advancement within my office


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