Gem Sales and Loan Specialist

3 weeks ago


Queens Village, New York, United States Gem Full time

Gem is looking for a skilled Gem Sales and Loan Specialist to join our team. In this role, you will be responsible for interacting with customers to grow new and existing sales and loans. You will greet and qualify each customer to determine their individual needs and recommend the appropriate solutions to meet that need.

We are looking for someone who is able to meet and exceed sales/loan goals and other related quota. You will also be responsible for keeping your work area clean and organized per store and OSHA standards, performing buying, selling, and loan transactions, handling cash/debit transactions and negotiable items accordance with established policies, procedures, and practices, and answering incoming phone calls per company standards as well as making outgoing phone calls with a high level of discretion and professionalism.

As a Gem Sales and Loan Specialist, you will effectively communicate pawn/loan/buy/sell company policies and legalities to customers and communicate and work with all senior staff and managers, displaying respect and professional communication. We offer a competitive salary of $17.00 per hour and a range of benefits including 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Key Skills and Qualifications:
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks effectively
  • Strong interpersonal and customer service skills
  • Ability to work in a fast-paced environment and meet sales/loan goals
  • Cash handling experience and basic math skills
  • Sales experience and knowledge in jewelry, gemstones, precious metals, and hard goods


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