Enrollment Coordinator

2 weeks ago


King of Prussia, Pennsylvania, United States Worldwide Insurance Services Full time
Job Overview

We are seeking an Enrollment Specialist to effectively manage the enrollment processes within our organization. The role involves handling all eligibility and financial transactions as designated, maintaining regular communication with brokers and clients regarding enrollment and payment matters. The Enrollment Specialist will assist brokers and Financial Services Administrators (FSAs) with inquiries related to eligibility, fulfillment materials, and billing, while also overseeing the collection process for any failed billing payments. Additionally, this position includes the creation and renewal of accounts in the GeoBlue database as assigned.

Key Responsibilities:

  • Establishes new group accounts in the database.
  • Renews current accounts within the database.
  • Processes all required New Business and Renewal transactions as assigned.
  • Ensures accurate establishment of all premiums in the database.
  • Handles additions and deletions of dependents.
  • Manages cancellations and processes refunds or applies credits as necessary.
  • Collaborates with the Finance Department on account reconciliations, financial discrepancies, and charge-back requests.
  • Distributes all confirmations, cancellation notices, and fulfillment notices to members and brokers as required.
  • Coordinates special mail delivery requests with the Fulfillment unit.
  • Manages all eligibility transactions related to failed payments in accordance with the GeoBlue Business Rules.
  • Provides assistance to brokers and members regarding claims, eligibility, fulfillment materials, benefits, and billing; collaborates with brokers to collect premiums for failed payments and invoice recipients.
  • Performs other duties as assigned.

Qualifications:

  • Bachelor's degree or equivalent experience is preferred.
  • A minimum of two years' experience in the health insurance sector with customer service interaction, data entry skills, and broker relations; experience in explaining plan features and benefits and resolving claims-related issues is advantageous.
  • Exceptional verbal and written communication skills with the ability to effectively address customer complaints and concerns.
  • Familiarity with insurance products and terminology.
  • Proficient in Microsoft Office applications.
  • Ability to utilize automated enrollment processing software.
  • Strong organizational, problem-solving, and mathematical skills.
  • Capability to make informed decisions supported by documentation.
  • Knowledge of administrative and clerical procedures.
  • Must have a minimum internet speed of 75 Mbps (standard high-speed internet access).

Working Environment:

  • Flexibility to work in an office or remote environment.
  • Occasional overtime and schedule flexibility may be required. Attendance at key business meetings and performance of critical job functions outside normal working hours may be necessary.
  • Physical Requirements: Must be able to communicate effectively through auditory and visual methods.

Competitive base salary starting at $37,739 annually. Compensation is determined based on relevant experience and skill level in a similar role.

This job description outlines essential functions as assigned by management; it does not limit or prescribe the tasks that may be assigned.



  • King of Prussia, Pennsylvania, United States Worldwide Insurance Services Full time

    Position OverviewWe are seeking an Enrollment Specialist to facilitate the enrollment process within our organization. The primary responsibilities include managing eligibility and financial transactions, as well as maintaining communication with brokers and clients regarding enrollment and payment matters. This role also involves assisting brokers and...


  • King of Prussia, Pennsylvania, United States Foundations for Living Full time

    Job SummaryWe are seeking a highly skilled Enrollment Specialist to join our team at Foundations for Living. As an Enrollment Specialist, you will play a critical role in ensuring that our physicians are credentialed and enrolled in various healthcare networks and programs.Key ResponsibilitiesManage the credentialing process for physicians, including initial...


  • King of Prussia, Pennsylvania, United States Worldwide Insurance Services Full time

    Job DescriptionOverviewAt Worldwide Insurance Services, we're committed to delivering exceptional customer experiences. As a Global Service Center Specialist, you'll play a vital role in ensuring our members receive the highest level of service and support.Key ResponsibilitiesCustomer Service: Provide timely and effective resolution to customer inquiries,...


  • King of Prussia, Pennsylvania, United States Worldwide Insurance Services Full time

    Position OverviewWe are looking for a dedicated Sales Support Coordinator to become a vital part of our Individual Sales division at Worldwide Insurance Services. This entry-level role is designed to enhance the efficiency and profitability of our sales operations by providing essential support to our Sales Directors, Managers, and extensive Broker...


  • King of Prussia, Pennsylvania, United States Worldwide Insurance Services Full time

    Job DescriptionOverviewAt Worldwide Insurance Services, we're committed to delivering exceptional customer experiences. As a Global Service Center Specialist, you'll play a vital role in ensuring our members receive the highest level of service and support.Key ResponsibilitiesCustomer Service: Provide timely and effective resolution to customer inquiries,...


  • King of Prussia, Pennsylvania, United States Amedisys Full time

    About the RoleAmedisys, a leading provider of home health and hospice services, is seeking a skilled Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with healthcare professionals, patients, and families to promote our services.Key ResponsibilitiesEducate and Inform:...


  • King of Prussia, Pennsylvania, United States Amedisys Full time

    About the RoleAmedisys, a leading home health and hospice company, is seeking a skilled Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with healthcare professionals, patients, and families to promote our home care services.Key ResponsibilitiesEducate healthcare...


  • King of Prussia, Pennsylvania, United States Reliance Matrix Full time

    Job Responsibilities and Requirements The Client Relationship Executive is accountable for overseeing dedicated client portfolios that encompass between 500 to 2,000 lives. This role serves as the primary liaison for clients, providing consultative support on contracts, plan configurations, financial inquiries, renewal processes, and the resolution of...


  • King of Prussia, Pennsylvania, United States Helping Hands Family Full time

    Position Overview: The HR Business Partner serves as a strategic consultant to the organization, addressing HR-related challenges and facilitating the development and execution of HR policies, programs, and initiatives that align with business goals. In this advisory capacity, you will collaborate with leadership in your designated area to enhance team...

  • Enrollment Specialist

    1 month ago


    King of Prussia, United States Worldwide Insurance Services Full time

    Job DescriptionJob DescriptionWe are hiring for an Enrollment Specialist to join the team! The Enrollment Specialist role will process all eligibility and financial transactions as assigned; regularly correspond with brokers and clients regarding enrollment issues, payment issues; assists brokers and FSAs with inquiries regarding eligibility, fulfillment...


  • King of Prussia, United States AAA Club Alliance Full time

    Join Us Today! AAA Club Alliance is seeking an, Part-Time Enrollment Coordinator to support our King of Prussia, PA location! Work-Life Balance: No Sundays: Enjoy a consistent schedule with no work on Sundays. Convenient Hours: The tentative schedule for this position is Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM,...


  • King of Prussia, United States Agora Cyber Charter School Full time

    POSITION: Enrollment SpecialistPOSITION TERM: 12 MonthREPORTS TO: Assistant Director of Special Education OperationsDATE: September 2023Our Mission The mission of the Agora Cyber Charter School is to provide an innovative, intensive academic preparation that inspires and educates students to achieve the highest levels of academic knowledge and skills. Agora...


  • King of Prussia, United States NavitsPartners Full time

    Position: Talent Acquisition Diversity Program CoordinatorLocation: Hybrid / West Point, PA (2-3 days a week: Tuesday, Wednesday, and Thursday)Duration: 24 monthsJob Description:Serve as the primary point of contact for hiring managers and program participants, offering guidance, answering inquiries, and providing coaching/mentorship support.Oversee the 6...


  • King of Prussia, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...


  • King of Prussia, United States Amedisys Full time

    OverviewPART TIME DAYSPHILADELPHIA TERRITORYAre you a highly skilled and compassionate physical therapist assistant (PTA) looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U . S.Attractive pay$60.75 - $75.94Enjoy many perks and benefitsA...


  • King of Prussia, United States Amedisys Full time

    OverviewPART TIME DAYSPHILADELPHIA TERRITORYAre you a highly skilled and compassionate physical therapist assistant (PTA) looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U . S.Attractive pay$60.75 - $75.94Enjoy many perks and benefitsA...


  • King of Prussia, United States CSL Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...


  • King of Prussia, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...


  • King of Prussia, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...


  • King of Prussia, United States CSL Behring Full time

    Job DescriptionCSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to...


  • King of Prussia, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...

  • Client Manager

    3 months ago


    King of Prussia, United States Reliance Matrix Full time

    Job Responsibilities and Requirements Assume overall responsibility for managing dedicated client accounts ranging from 500 to 2,000 lives. The Client Manager is the main contact for the client for ongoing service and is the customer’s resource for consultative advice on contracts, plan structure, financial and renewal questions, escalation of...


  • King of Prussia, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...


  • King of Prussia, United States Marcus & Millichap Full time

    The top Institutional Property Advisor team specializing in Retail transactions in Philadelphia seeks a Senior Financial Analyst. This role is pivotal, handling assignments from individual asset sales to large portfolio transactions. Responsibilities extend beyond financial aspects, encompassing all phases of the sales process. The ideal candidate should...

  • Financial Counselor

    2 months ago


    King of Prussia, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...


  • King of Prussia, PA, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...


  • King of Prussia, PA, United States CSL Behring Full time

    CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and 30,000 employees worldwide, CSL is inspired to develop and deliver a...


  • King, North Carolina, United States Sdccdjobs Full time

    Position Overview:This role is pivotal in shaping the educational landscape within the institution. The individual will operate under the guidance of the President, taking charge of the strategic planning, organization, coordination, and oversight of a significant instructional program.Key Responsibilities:- Strategically plan, organize, and assess the...


  • Washington, District of Columbia, 20036, US Alliance for Regenerative Medicine Full time

    ABOUT USThe Alliance for Regenerative Medicine (ARM) is the leading international advocacy organization championing the benefits of engineered cell therapies and genetic medicines for patients, healthcare systems, and society. As a community, ARM builds the future of medicine by convening the sector, facilitating influential exchanges on policies and...