Customer Service Coordinator
2 weeks ago
Lexus of Nashville is seeking a dedicated full-time Front Desk Receptionist to enhance our customer service experience. The ideal candidate will possess a positive demeanor and a professional appearance, essential for creating a welcoming environment.
Compensation: Starting at $15 per hour, increasing to $16 after 90 days.
Payment Schedule: Weekly
Working Hours: 10 a.m. - 7 p.m., Monday to Friday
Employee Benefits:
- Comprehensive health and dental coverage
- Closed on Sundays and most major holidays
- Paid vacation time
- Paid training sessions
- Vehicle reimbursement program
- IRA matching contributions
- Christmas savings program
Key Responsibilities:
- Welcome showroom visitors and ascertain the purpose of their visit.
- Guide customers to the appropriate department, inform the relevant personnel of their arrival, and introduce them to the sales team.
- Engage with callers and guests in a courteous, professional, and efficient manner.
- Oversee key inventory and distribute keys to sales personnel.
- Handle incoming phone inquiries, directing calls to the right department or individual, or taking detailed messages when necessary.
- Prepare light refreshments and maintain cleanliness in the café and service lounge areas.
- Understand and adhere to receptionist protocols and procedures.
- Assist with various dealership tasks as required.
All candidates must be at least 19 years of age and successfully complete pre-employment assessments, including background checks, motor vehicle record checks, drug screening, and possess a valid driver's license.
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