Strategic Communications Director

1 week ago

Washington, United States Microsoft Full time

Overview

Microsoft is a leading technology company dedicated to empowering individuals and organizations worldwide. In the Public Affairs Communications Team, you'll collaborate with professionals focused on crafting compelling stories that highlight the company's commitment to building trust and addressing global challenges.

The team is part of the broader Microsoft Communications Group, providing opportunities for career growth and innovation. We're seeking an experienced professional to join our policy communication team in the role of Director, Public Affairs. This team is embedded with our U.S. government affairs team, responsible for storytelling around high-profile issues like policy, government affairs, geopolitics, and more.

This position will also support the work of the Democracy Forward team, which focuses on protecting and promoting democratic processes and access to trusted journalism. You'll work in a fast-paced environment, communicating real-time developments and managing crisis scenarios. Collaboration with colleagues across marketing, digital media, campaign management, and global government affairs teams will be essential.

Key Responsibilities:

  • Developing Communication Strategies: Take ownership of executing communication strategies, ensuring alignment with business objectives and adherence to corporate guidelines. Recommend, develop, and orchestrate communications tactics, soliciting feedback and iterating as needed. Modify narratives in real time based on reaction/response, test effectiveness of messaging, and drive collaboration with others, including agency partners, on the development and production of communications materials and deployment of communications tactics.
  • Stakeholder Management: Conceptualize and develop content to educate, guide, and advise internal stakeholders and partners on communications strategy and tactics. Proactively solicit understanding of perspective, goals, and desired outcomes of stakeholders, establish decision-making criteria and principles at outset to drive priorities and expectations, ensure alignment on strategic intent as foundation for execution of tactics, and escalate and resolve escalations appropriately.
  • Reputation Management: Act as a trusted advisor within Microsoft by advancing and protecting the corporate image and reputation. Anticipate, understand, and address factors that impact reputation.
  • Other: Showcase Microsoft's work to address problems using our tools and resources, protect the company's reputation in crisis situations, shape our messages, and find creative ways to tell our stories with maximum impact. Ability to travel periodically as needed.

Estimated Salary: $150,000 - $180,000 per year

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