Logistics Customer Service Coordinator
2 days ago
We are seeking a skilled and customer-focused individual to join our team as a Logistics Customer Service Coordinator at 1 Click Logistics.
About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers, resolving issues efficiently, and ensuring their satisfaction.
Key Responsibilities- Customer Service: Answer inquiries, resolve issues, and ensure customer satisfaction through proactive and professional communication.
- Order Management: Support operations with order preparations, system shipping support, and paperwork as needed.
- Project Organization: Organize projects requested by customers and the operations team, prioritizing tasks and managing multiple projects simultaneously.
- Transportation Scheduling: Assist customers and operations with transportation scheduling, identifying potential issues proactively.
- Education: High School Diploma, GED, or equivalent.
- Experience: A minimum of two years of working customer service experience.
- Skills: Analytical problem-solving skills, self-starting ability, strong computer proficiency, attention to detail, and excellent communication and writing skills.
We offer a competitive salary, with estimated compensation ranging from $45,000 to $65,000 annually, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
At 1 Click Logistics, we prioritize our employees' well-being, fostering a supportive and inclusive work environment that empowers our team to provide exceptional service to our customers. If you are a motivated and customer-focused individual looking for a challenging role with opportunities for growth, please apply today
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