Pharmacy Technician II, Specialty Pharmacy Services
11 hours ago
This role focuses on delivering pharmacy-related services in a hospital or retail setting, providing support to healthcare professionals and patients. The Pharmacy Technician II, Specialty Pharmacy Services, will be responsible for preparing pharmaceuticals, distributing medications, and performing inventory control, compliance audits, and financial transactions. This role requires a high school diploma or equivalent, Certified Pharmacy Technician (CPhT) certification, and Massachusetts Pharmacy Technician Registration. One year of pharmacy-related experience is preferred.
Job OverviewUnder the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with department policies and procedures. The Pharmacy Technician II, Specialty Pharmacy Services, will be responsible for providing pharmacy services, including preparing pharmaceuticals, distributing medications, performing inventory control, compliance audits, financial transactions, and maintaining pharmacy records. This role requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.
Responsibilities- Participates in non-complex sterile and non-sterile medication preparation activities, including preparing oral liquids and other extemporaneous dosage formulations.
- Operates advanced, automated technology to assist in preparation and documentation of sterile products.
- Picks medications for automated dispensing cabinet replenishment accurately and with reasonable speed.
- Completes inventory management activities, including properly securing, storing, and maintaining all required records.
- Fills floor stock remote orders accurately (as determined by pharmacist check).
- Maintains storeroom areas, ensuring that supplies in short supply are ordered and that outdated medication is removed from stock immediately.
- Restocks medications into automated dispensing cabinets in appropriate patient care areas accurately and in a timely manner.
- Manages emergency medication inventory in carts/kits, including ordering and maintaining adequate supply, accurately restocking, organizing to ensure consistent placement and uniformity, documenting medications used for charge purposes, removal of expired/damage products, and performing regular checks on each unit.
- Maintains medication rooms by ensuring all appropriate medications are stocked in patient-specific bins in the automated dispensing cabinets and by removing expired and discontinued medications.
- Empties return bins in the automated dispensing cabinets as part of the weekly schedule.
- Utilizes the unit-dose machine to package bulk medications and appropriately compounds non-sterile medications following standard formulas and procedures.
- Performs assigned cycle counts of the carousel on a regular basis, maintaining adequate records of completion.
- Takes accountability for medication management in their assigned patient care area.
- Assists in keeping the Pharmacy neat and clean by caring for equipment and cleaning after compounding prescriptions, manufacturing bulk medications, unit dosing, etc.
- Conducts temperature inspections of the refrigerator in the automated dispensing machine.
- Performs financial transaction activities, including preparing patient billing information, billing third-party prescription benefits, troubleshooting insurance issues, and selecting and using pharmacy pay codes, payers, and plans appropriate to each type of transaction.
- Inspects assigned medication storage areas monthly, maintaining adequate records of inspection.
- Greets and assists customers upon arrival to the pharmacy, participates in point-of-sale cash transactions, and engages in customer service activities.
- Provides customer or patient assistance over the phone, triages calls as appropriate.
- Completes all assigned work accurately by the end of each shift and all necessary quality control paperwork accurately and with reasonable speed.
- Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintains a positive working relationship and image of the pharmacy department.
- Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group's achievement of goals and to help foster a positive work environment.
This role requires the ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs. Frequent reaching and grasping below, at, and above shoulder level are also required. Pushing and/or pushing non-motorized equipment weighing 40 to 60 lbs is necessary. Manual dexterity using fine hand manipulation to operate prescription medications and computer keyboards is required. Ability to see medications, computer screens, and reports is essential. Reading automated dispensing reports regularly is also necessary. Works in an area with some discomfort due to dust, dirt, and temperature changes. May be exposed to broken glass and some exposure to hazardous chemicals.
Skills & AbilitiesThis role requires the ability to be organized and systematic, communicate effectively, perform work in a timely and efficient manner, possess excellent telephone etiquette skills, and have knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations. Extensive knowledge of medications, including brand and generic names, dosing forms, indications, formulary status, and strengths, is also necessary.
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