Customer Service Representative

6 days ago


Wickenburg, Arizona, United States Goodwill of Central and Northern Arizona Full time

At Goodwill of Central and Northern Arizona, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Part-Time. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and safe shopping environment.

Key Responsibilities:

  • Process customer transactions accurately and efficiently
  • Ask each customer for cash donations at the point of sale
  • Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader
  • Maintain regular and consistent in-person attendance
  • Greet customers that enter the store and thank customers leaving the establishment
  • Maintain sales floor by following floorwork and PPM (picture process map) standards
  • Stock merchandise in appropriate areas as assigned
  • Utilize systems, including phones and paging systems to make regularly scheduled announcements
  • Maintain a clean and safe environment
  • Model Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation

Requirements:

  • High School education or equivalent experience
  • Excellent customer service skills
  • Excellent math skills preferred
  • Ability to communicate and understand instructions, both verbal and written, in English
  • Must be at least 16 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

We offer a comprehensive Total Rewards package, including medical, dental, vision, 401(k), and paid time off. If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.



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