Production Operations Supervisor

2 weeks ago


Chambersburg, Pennsylvania, United States Ingram Content Group Full time
Company Overview

Position Overview

Ingram Content Group (ICG) is seeking an Operations Supervisor to enhance our Manufacturing division. The Operations Supervisor will oversee the processes of printing, trimming, case binding, and shipping within designated Lightning Source (LS) Production sectors. This role includes supervising all team members, both directly and indirectly, during the assigned shifts.

Are you ready to join a pivotal team that contributes to global literacy?

At Ingram, our Operations team plays a vital role in the organization. We ensure that our distribution centers and warehouse facilities operate at peak efficiency. Safety is a fundamental principle in our operational environment, reinforced through comprehensive training, education, and proactive accident prevention strategies. Continuous Process Improvement is another core value; through innovations such as voice and Radio Frequency (RF) technologies, along with feedback from our team members, we strive for ongoing enhancement.

The world is embracing reading, and our mission is to connect individuals with the content they desire in the most straightforward manner. If you aspire to be part of a customer-focused team that values excellence, collaboration, and innovation, we look forward to meeting you.

Work Schedule (initial training on day shift, transitioning to night shift)
  • C Shift: Sun-Tues 7pm-7am + every other Saturday 7pm-7am
Required Qualifications:
  • College degree or equivalent experience
  • 3 or more years of supervisory experience
  • 1 or more years of experience in a manufacturing setting
Key Responsibilities:
  • Oversee materials and equipment essential for daily production and distribution of books to LSI clients, including order routing, material requisitioning, shift staffing, and quality assurance
  • Collaborate with other LS Departments to address customer concerns, expedite orders, and fulfill client requirements
  • Direct and guide supervisors during the assigned shift
  • Prepare and approve employee evaluations and maintain accurate attendance/time records; recommend disciplinary actions as necessary
  • Conduct interviews, approve hiring decisions, and manage training processes
  • Ensure compliance with safety and hazardous material protocols by all team members
Additional Information

Benefits:
  • Competitive compensation package with comprehensive benefits starting from the first day of employment, including Medical/Prescription Drug plans, HSA, Vision, Dental, and Health Care FSA.
    • 15 vacation days, 12 sick days accrued annually, and 3 personal days
    • 401K matching, Life and AD&D insurance, Employee Assistance programs, Group Legal services, and more
  • For avid readers: Numerous opportunities to engage with books and authors
    • Discounted self-publishing options with IngramSpark
  • Encouragement for continued education through our tuition reimbursement program
  • Financial and in-kind opportunities to support local non-profits
    • Company matching program for United Way contributions
    • Volunteer opportunities and in-kind drives for various non-profits throughout the year
  • Casual Dress Code
Ingram Content Group is committed to connecting individuals with content in all formats. We provide extensive services for publishers, retailers, libraries, and educators, making these services seamless and accessible through technology, innovation, and creativity. With a broad global network of offices and facilities, Ingram's offerings include digital and physical book distribution, print-on-demand, and digital learning solutions. Ingram Content Group is part of Ingram Industries Inc. and encompasses various subsidiaries.

Ingram Content Group LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EEO/AA Employer/Vet/Disabled
  • We participate in EVerify.


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