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Head of North America Training and Certification Strategy

2 months ago

Raleigh, United States Red Hat Full time
About the Role


The Red Hat Services team is seeking a strategic leader to manage the North America Commercial Training & Certification sector.

In this capacity, you will be responsible for providing strategic oversight and managing the profit and loss (P&L) for Red Hat's expanding educational services.

As the Director, you will design, execute, and oversee initiatives and programs to ensure alignment with our strategic objectives while achieving both financial and operational targets. You will be tasked with driving business growth through various channels while adapting our business model to meet evolving market demands.


Key Responsibilities

  • Assume full P&L responsibility for the North America Commercial Training & Certification sector.
  • Develop accurate business forecasts and implement effective strategies to address performance gaps.
  • Lead and manage training sales teams.
  • Formulate and execute strategies aimed at market growth and enhancing the integration of training with Red Hat's product subscriptions and consulting services.
  • Collaborate effectively within a complex organizational structure.
  • Oversee the introduction of new training programs and systems across North America.
  • Build and maintain mutually beneficial relationships with key internal and external stakeholders to foster business growth.
  • Coordinate marketing strategies across North America in partnership with marketing teams.
  • Review and support the development of regional training proposals for key accounts.
  • Provide exemplary leadership in a transparent and open environment.
Qualifications

  • 5+ years of experience in customer-facing training leadership, ideally within a software or services organization.
  • Proven success in establishing and growing a software or services business.
  • Demonstrated ability to consistently increase revenue, acquire new customers, and enhance customer satisfaction with products and services.
  • Experience in executing a go-to-market strategy for services, particularly training, involving both direct customers and a partner ecosystem.
  • Background in business planning, development, and pipeline management.
  • Familiarity with full sales cycle activities, including account planning, opportunity creation, and deal closure.
  • Expertise in recruiting, mentoring, and developing a high-performing team; adept at managing within a matrixed organization.
  • Ability to thrive in a fast-paced, dynamic, and collaborative environment.
  • Willingness to travel up to 25% of the time.
  • Knowledge of open source software solutions and business models is advantageous.
  • A bachelor's degree in a relevant field or equivalent experience is required.
Compensation Overview


The salary range for this position is competitive and will be determined based on qualifications and experience.


About Red Hat


Red Hat is the leading provider of enterprise open source software solutions, utilizing a community-driven approach to deliver top-tier Linux, cloud, container, and Kubernetes technologies.

With a presence in over 40 countries, our employees enjoy the flexibility to choose their preferred work environment, whether in-office, fully remote, or hybrid.

Red Hat fosters an inclusive culture where innovative ideas are welcomed from all associates, regardless of their position or tenure. We are a leader in open source due to our commitment to an open and collaborative workplace.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Health Savings Accounts for high-deductible medical plans.
  • 401(k) retirement plan with employer matching.
  • Generous paid time off and holiday policies.
  • Paid parental leave for all new parents.
  • Leave benefits including disability and family medical leave.
  • Additional perks such as employee stock purchase plans, tuition reimbursement, and employee assistance programs.
Diversity and Inclusion

Red Hat's culture is founded on the principles of transparency, collaboration, and inclusion, encouraging contributions from diverse backgrounds and perspectives.

We strive to create an environment where every individual has equal opportunities and their voices are celebrated.

We welcome applicants from all backgrounds to join our diverse community.

Equal Opportunity Employment
Red Hat is proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.