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Studio Technical Operations Manager

2 months ago

Bentonville Arkansas, United States AVI-SPL Full time
Job Description

**Job Summary**

The Studio Technical Operations Manager supports broadcast television and radio studio facilities for a leading multi-channel retailer company. This key role is responsible for overseeing the day-to-day operations, coordination, and execution of all studio productions.

Key Responsibilities:

  • Oversee the day-to-day coordination and design of production needs to support studio production experiences through professional quality video, audio, lighting, and presentation.
  • Meet with client team and requestors to understand production scope and provide solutions to meet production requirements.
  • Coordinate the technical production needs for all events and ensure requirements are in full compliance with established policies and procedures.
  • Facilitate equipment rental and other supplemental production requirements.
  • Manage all aspects of day of production support including the coordination of all studio resources.
  • Ensure fully quality check and optimization of facility, event assets, and experience prior to production.
  • Assist with presenter preparation including direction, facilitating rehearsal and other pre-event needs.
  • Oversee postproduction needs including basic editing and delivery of recordings.
  • Fill in necessary production crew positions as needed.

Production Management:

  • Organize event metrics and feedback and provide recommendations on areas for improvement.
  • Participate in assessment of technical challenges and oversee creation of incident and postmortem reports.
  • Participate in regularly scheduled meetings with team members to ensure alignment on event procedures, scheduling, and production briefs as required.
  • Develop and document best practices for the studio including maintenance, scheduling, production operations and technologies to ensure top level of production quality and consistency.
  • Coordinate with client engineering teams to facilitate repair needs to ensure operational readiness of facilities.
  • Brainstorm ideas and provide solutions to enhance production value, facility, technology, and process improvements.
  • Develop and provide key factors analysis report to manager on a quarterly basis.
  • Learn and utilize any specialized technical skills during productions as needed.

Requirements:

  • 7+ years of experience in live event production, event coordination, broadcast, audio/visual and video production, or another similar field.
  • 3+ years of experience in onsite, virtual, and hybrid live events, database and scheduling management.
  • Knowledge of traditional event production, broadcast, and digital equipment.
  • A keen eye for detail with a knowledge of what creatively works well for broadcast production.
  • Ability to work independently and be self-reliant in the execution of daily responsibilities.
  • Ability to maintain composure and a positive attitude during high pressure situations.
  • Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership.
  • Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually.
  • Strong work ethic, self-direction, self-motivation, patience, persistence, and perspective.
  • Excellent collaboration and customer relationship skills with the understanding of the importance of white glove service.
  • Consistent proactive preparation and timely responses to multiple channels of communication.

Preferred Qualifications:

  • Knowledgeable in the operations and technical execution of video production, audio-visual technology, and event space facilities.
  • Experience in various production roles including but not limited to technical directing, audio mixing, camera operation, and editing.
  • Experience with various production environments and video switchers including Grass Valley and Ross Acuity.
  • Experience with audio production systems including Yamaha audio consoles, Dante audio routing networks, Shure microphones, and intercom systems.
  • Experience with Telemetrics, Sony, Panasonic and Black Magic robotic cameras.
  • Experience with Adder KVM systems.
  • Experience with Haivision encoding and decoding systems.
  • Familiarity with post-production software including Adobe Premiere and Final Cut Pro.
  • College degree in video production, broadcasting, communications, or similar field.

Other Requirements:

  • Valid driver's license and safe driving record.
  • Travel is required based on requirements and location of productions and service needs including meetings at client offices and AVI-SPL offices.