Senior Auditorium and Conference Center Technical Lead

1 week ago

Bentonville, Arkansas, United States AVI-SPL Full time
Job Summary

The Senior Auditorium & Conference Center Technical Lead will support the operational needs of multiple auditorium and event production facilities for an established multi-channel retailer company. This key role is responsible for managing the operations and personnel who oversee the technical support of the client's production facilities and control rooms, partnering with the client events team to collaborate on the technical strategy for events, and mentoring team members and implementing training programs to develop personnel and ensure they have the skillset and technical knowledge to effectively perform their roles.

Key Responsibilities

Technical Management:
Support the technical operational needs for a team responsible for providing creative, high-quality productions through professional quality video, audio, lighting, and presentation to allow the client and external partners to connect and communicate their message in a distinct and technologically innovative way to colleagues and customers alike.
Oversee a team of event and production technicians who support the operations and optimization of event facilities.
Ensure resources are scheduled and assigned to required operator positions based on event production scope.
Provide technical consultation on technical broadcast approach and design of productions.
Assist with the development and documentation of best practices for all event spaces including production and technology configurations to ensure top level of production quality and consistency.
Implement the structure of preventative maintenance procedures and facility plans to ensure locations remain operationally ready.
Serve as the initial escalation point of contact for all equipment troubleshooting, service and maintenance needs and coordinate with client engineering teams to facilitate repair needs to ensure operational readiness of facilities.
Make sure all discrepancies are communicated and resolved to the clients' satisfaction in a timely manner.
Support the assessment and recommendation of solutions around technical and operational needs of studio and event spaces based on production requirements.
Provide guidance on post-mortems of webcasts and fully analyze what went right, what went wrong, and make recommendations for future improvements.
Participate in regularly scheduled meetings with team members to ensure alignment on event procedures, scheduling, and production briefs as required.

Technical Events:
Support the production design, setup, and configuration of all necessary control room elements to ensure a high-quality event for client productions.
Oversee the operational approach to fulfill the creative production needs for client events, including but not limited to: technical directing, audio mixing, robotic cameras, virtual platforms, graphics, video playback, streaming, lighting design, and teleprompter.
Operation of remote acquisition equipment (or equivalent software i.e., Zoom, Hangouts, etc.) as needed for remote presenter participation in events.
Operation of streaming and encoding equipment.

Requirements

7+ years of experience in the area of event production, broadcast, audio/visual and video production, or another similar field.

What We're Looking For

At AVI-SPL, we pride ourselves on our superior customer service, passion for excellence, spirit of teamwork, and the focus on continued innovation. We're always on the lookout for talented, ambitious people who can make a substantial contribution to our team of smart, down-to-earth, hardworking professionals. We offer lots of room for growth, support each other, and value the importance of collaboration and intellectual curiosity across all our teams. You'll have daily opportunities to develop your individual skills, become an expert in the dynamic event production and corporate video industry, and be part of an innovative organization. We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us

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