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Restaurant Team Member

2 months ago

Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food and Beverage Service Associate to join our team at Kickapoo Lucky Eagle Casino. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring the highest standards of food quality and presentation, and maintaining a clean and safe working environment.

Key Responsibilities
  • Food and Beverage Service: Deliver food orders to customers rapidly and accurately, ensuring that all orders are correct and presented in a timely manner.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Teamwork: Collaborate with other team members to ensure seamless service delivery, maintaining a positive and respectful attitude towards colleagues and guests.
  • Food Handling and Safety: Maintain a clean and safe working environment, adhering to all food handling and safety protocols to prevent cross-contamination and ensure food quality.
  • Communication: Effectively communicate with kitchen staff, servers, and other team members to ensure that all orders are accurate and delivered promptly.
Requirements
  • Education: High School Diploma or equivalent preferred.
  • Experience: Previous experience in a restaurant or food service environment preferred.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and a positive attitude towards providing exceptional customer service.
Working Conditions
  • Work Environment: Normal restaurant/kitchen setting and casino floor.
  • Physical Demands: Regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.