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Customer Service Representative

2 months ago

Gettysburg, Pennsylvania, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Equipment Inspector. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring that they have a positive experience with our equipment and services.

Key Responsibilities
  • Assist customers with equipment rentals and returns, providing guidance and support as needed.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Use technology to manage rentals and inventory, ensuring accurate and efficient processing.
  • Move and hook up equipment, including trucks and trailers.
  • Clean and prepare equipment for rental, including checking fluid levels and performing routine maintenance.
  • Answer customer questions and provide education on our products and services.
  • Prepare rental invoices and process equipment returns.
  • Install hitches and trailer wiring, and perform other duties as assigned.
Requirements
  • Valid driver's license and good driving record.
  • High school diploma or equivalent.
  • Ability to work nights and weekends.
Work Environment

The work environment is fast-paced and dynamic, with moderate risks and discomforts. You will be required to use protective clothing and gear, and may be required to lift and move equipment weighing up to 50 pounds.

Benefits
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
Why Join U-Haul?

At U-Haul, we are committed to providing exceptional service to our customers and creating a positive work environment for our team members. We offer a range of benefits and opportunities for growth and development, and are dedicated to being a leader in the moving and storage industry.