Leasing Consultant
1 week ago
We are seeking a highly skilled and customer-focused Leasing Specialist to join our team at The Bainbridge Companies. As a Leasing Specialist, you will be responsible for providing exceptional service to our residents and internal team members, ensuring a positive and memorable experience for all.
Key Responsibilities- Complete lease forms and collect rental deposits in a timely and accurate manner.
- Ensure model apartments and target apartments are ready for show, maintaining a clean and orderly work environment.
- Develop and maintain thorough knowledge of lease terms, community policies, and current market conditions.
- Utilize effective sales and communication techniques to provide exceptional customer service.
- Stay up-to-date on current rental rates, sizes, locations, and amenities of the property.
- Maintain contact with apartment locator services and local businesses to provide informational materials.
- Conduct market research and develop a comprehensive understanding of the competitive landscape.
- Develop and maintain an ongoing resident retention program, working closely with the Property Manager.
- Process administrative forms, reports, and related information in a timely and efficient manner.
- Report unusual or extraordinary circumstances regarding the property or residents.
- Provide courteous and efficient handling of resident requests and complaints.
- Maintain a professional appearance and attitude at all times.
- Seek opportunities for personal growth and development, staying up-to-date on industry trends and best practices.
- A High School education or equivalent is required; a college degree is a plus but not a requirement.
- Ability to fluently read and write English.
- Accurately perform intermediate mathematical functions and use on-site resident management software.
No specific previous experience is required, but a strong desire to learn and grow in a dynamic and fast-paced environment is essential.
Attendance/TravelAbility to work any day of the week, 52 weeks a year, with flexibility to work overtime as needed. Ability to serve on-call, as scheduled or as necessary. Ability to travel to attend company gatherings or training sessions.
Licenses/EquipmentA valid driver's license and current automobile insurance are required, as well as the ability to use a personal vehicle for job-related functions.
Skills- Excellent communication and interpersonal skills.
- Team-oriented with the ability to work independently when needed.
- Superior sales and customer service skills.
- Strong leadership and coaching abilities.
- Ability to read, analyze, and interpret various forms of information.
- Well-organized with the ability to prioritize and multitask.
- Demonstrate tact and diplomacy in all interactions.
- Basic computer and Internet knowledge.
- Expanded knowledge of Internet marketing and social media platforms.
- Intermediate knowledge of MS Word, Excel, and Outlook.
Commit to ongoing professional development and career growth, staying up-to-date on industry trends and best practices.
Career ApparelMust wear career apparel based on defined company standards.
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