General Manager

1 day ago


Las Vegas, Nevada, United States National Entertainment Network Full time
Arcade General Store Manager

Full-time position in the Arcade at The Orleans Hotel and Casino in Las Vegas

Salary Range: $18.00-$22.00 per hour DOE

The Sugarloaf Experience

We are seeking a highly skilled and experienced General Manager to lead our team at The Arcade at Grand Bear Resort at Starved Rock. As a key member of our management team, you will be responsible for the day-to-day operations of the arcade, including managing budgeted cost areas, recruiting, hiring, and training of arcade team members, and providing excellent customer service.

Key Responsibilities:

  • Directly responsible for the day-to-day operations of The Arcade at Grand Bear Resort at Starved Rock
  • Directly responsible for managing budgeted cost areas
  • Responsible for the recruitment, hiring, and training of arcade team members
  • Teach and coach interpersonal customer service skills
  • Supervise arcade team to uphold arcade program standards and operations
  • Provide excellent customer service in regard to all aspects of Arcade program operations
  • Responsible for all arcade game repairs, to include parts ordering, tracking, etc.
  • Maintain the condition and appearance of location to the highest standards
  • Assign and perform daily cleaning assignments
  • Responsible for all cash handling, weekly collections, and daily/weekly/monthly reconciliations
  • Ability to adhere to company dress code(s)

Qualifications and Experience:

  • Strong mechanical/electronic repair aptitude required
  • At least five (5) years of supervisory experience required
  • Previous retail or service-oriented business experience required
  • Strong communication and interpersonal skills
  • Basic electronics and mechanical repair knowledge required
  • Experience performing preventative and aesthetic maintenance on machines
  • High School graduate or equivalent
  • Ability to stand for long periods of time, with occasional lifting up to 50 lbs

Benefits:

  • Health benefit insurance package (medical, dental, vision, life, and disability)
  • 401(k) Retirement Savings Plan with company match
  • PTO (accrual starting at 10 days per year and increases based on tenure), sick pay, and 9 paid holidays
  • Partially paid maternity leave

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, sex, creed, religion, age, marital status, national origin, citizenship, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status or characteristic protected by local, state, or federal law.


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