Business Operations Coordinator

2 days ago

Nashville, Tennessee, United States MAHAN Healthcare Business Advisors Full time

We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at MAHAN Healthcare Business Advisors. This role will play a crucial part in handling various administrative tasks, ensuring seamless communication with patients, and maintaining an efficient administrative schedule.

Responsibilities:
  • Answer all inbound and outbound calls, providing exceptional customer service to patients and staff members.
  • Schedule patient appointments and follow up on existing ones, ensuring timely and effective management of the practice's calendar.
  • Assist in managing doctor and hygiene schedules, coordinating their availability to meet patient needs.
  • Greet patients warmly and efficiently check them in and out, creating a positive experience from the moment they arrive.
  • Maintain accurate and up-to-date office records, including patient dental treatments and transactions.
  • Document all interactions with patients, adhering to established office procedures and protocols.
  • Order office and administrative supplies, ensuring the practice is well-stocked and equipped to deliver excellent care.
Requirements:
  • A high school diploma or equivalent is required; dental experience is preferred but not necessary.
  • Exceptional written and verbal communication skills are essential for successful collaboration with patients and staff members.
  • A friendly and positive demeanor is vital for creating a welcoming atmosphere and building strong relationships with patients.
  • Strong organizational skills and attention to detail are necessary for managing multiple tasks and prioritizing responsibilities effectively.
  • Able to learn new software and systems quickly, with a willingness to adapt to changing technologies and processes.
  • Foster a customer-centric approach, delivering impeccable service to every patient and colleague.
Compensation and Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience, as well as a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.

This full-time position requires a Monday-Thursday schedule, with a permanent commitment to our West Nashville, TN location.

About MAHAN Healthcare Business Advisors:

We are a boutique firm of 20 employees dedicated to providing business management and advisory services to healthcare providers. For over 30 years, we have helped doctors, practices, and teams achieve freedom, happiness, and independence through our expertise in financial statements, tax recommendations, practice consulting, payroll, human resources, retirement, and pension services.

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