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Food and Beverage Server

2 months ago

Miami Beach, Florida, United States Loews Hotels Full time

Job Summary

We are seeking a highly skilled and experienced Food and Beverage Server to join our team at Loews Hotels. As a Food and Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.

Key Responsibilities

  • Food and Beverage Service
    • Take orders from guests and ensure that all food and beverage items are prepared and delivered to the correct table in a timely manner.
    • Present food and beverages in a visually appealing manner, ensuring that all dishes are garnished and presented according to hotel standards.
    • Anticipate guests' needs and respond promptly to requests, ensuring that their dining experience is seamless and enjoyable.
  • Guest Interaction
    • Provide exceptional service to guests, ensuring that they feel welcome and valued throughout their dining experience.
    • Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner.
  • Teamwork and Communication
    • Work effectively with other members of the food and beverage team to ensure that all aspects of the dining experience are executed flawlessly.
    • Communicate clearly and effectively with colleagues, management, and guests to ensure that all needs are met and expectations are exceeded.
  • Quality and Safety
    • Ensure that all food and beverages are prepared and presented to the highest standards of quality and safety.
    • Follow all health and safety protocols and procedures to ensure a safe and healthy environment for guests and colleagues.
  • Administrative Tasks
    • Process guest payments and handle cash and credit transactions accurately and efficiently.
    • Complete all administrative tasks, such as processing guest checks and handling cash and credit transactions, in a timely and accurate manner.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • One year of experience as a food and beverage server in a high-volume, upscale hotel or restaurant environment preferred.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a fast-paced environment and multitask with ease.
    • Basic computer skills and knowledge of point-of-sale systems.
    • Ability to stand, walk, stoop, bend, and lift trays weighing up to 35 pounds repetitively during entire shift.
    • Ability to work flexible schedule, including weekends and holidays.