Housekeeping Supervisor
2 days ago
The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department at Residence Inn Atlanta Midtown 17th Street. This includes ensuring that guest rooms are cleaned and maintained to the highest standards, as well as supervising a team of housekeeping staff.
Responsibilities:- Leadership and Supervision: Supervise and train housekeeping staff to ensure they are meeting the highest standards of cleanliness and customer service.
- Room Inspections: Conduct regular room inspections to ensure that guest rooms are clean and maintained to the highest standards.
- Staff Management: Manage the daily assignments of housekeeping staff, ensuring that tasks are completed efficiently and effectively.
- Guest Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Communication: Communicate effectively with other departments, including front desk and maintenance, to ensure seamless operations.
- Quality Control: Monitor and maintain the quality of housekeeping services, ensuring that they meet the highest standards of cleanliness and customer service.
- Education: High school diploma or equivalent required.
- Experience: At least 2-3 years of progressive experience in a hotel or related field required.
- Skills: Strong leadership and communication skills, with the ability to motivate and train staff.
- Certifications: Certification in housekeeping or a related field preferred.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
- Team Environment: A dynamic and supportive team environment, with a focus on customer service and quality.
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