Call Center Specialist
6 days ago
At Brightwing, we are looking for a skilled Help Desk Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional customer service and resolving technical issues.
The ideal candidate will have previous experience in a call center or similar environment and be able to accurately document case facts and details using a custom database system.
We offer a competitive salary of $55,000 - $70,000 per year, depending on experience.
As a Help Desk Representative at Brightwing, you will work collaboratively with colleagues to evaluate and assign cases for internal or external referrals, ensuring each case is handled efficiently.
Key responsibilities include:
- Provide exceptional customer service and resolve technical issues.
- Accurately document case facts and details using a custom database system.
- Collaborate with colleagues to evaluate and assign cases for internal or external referrals.
In order to succeed in this role, you will need:
- Previous experience in a call center or similar environment.
- Intermediate to advanced computer proficiency, with solid typing skills and the ability to quickly adapt to new systems.
- Strong communication and customer service abilities, with a keen eye for detail and organization.
Benefits include:
- Competitive salary
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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Help Desk Representative
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Southfield, Michigan, United States Brightwing Full timeBrightwing is seeking a Call Center Specialist to join our team. As a key member of our customer-facing department, you will be responsible for handling incoming calls and providing exceptional customer service.The ideal candidate will have previous experience in a call center or similar environment and be able to accurately document case facts and details...
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Learning Support Specialist
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Diagnostic Imaging Specialist
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Medical Care Specialist
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Southfield, Michigan, United States Health Centers Detroit Medical Group Full timeJob DescriptionWe are seeking a skilled Medical Care Specialist to join our team at Health Centers Detroit Medical Group.Estimated Salary:$40,000 - $60,000 per yearResponsibilities:Prepare for patient visits by reviewing medical charts and notes before arrival, ensuring all necessary information is available for healthcare providers.Support nurses and...
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