Call Center Associate

4 days ago


Southfield, Michigan, United States Michigan First Credit Union Full time

Michigan First Credit Union is a leading financial institution with a rich history of delivering exceptional service to its members. As a Call Center Representative, you will play a vital role in providing personalized support and resolving issues for our valued customers.

Key Responsibilities:

  • Deliver excellent customer service via phone, email, or chat
  • Analyze member inquiries and provide effective solutions
  • Work collaboratively with the team to achieve sales and service goals

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • 1-2 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills

Benefits:

  • Competitive hourly rate: $18-$20/hour based on experience
  • Opportunities for career growth and professional development
  • Flexible scheduling to accommodate your needs


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