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Member Service Center Ambassador

3 weeks ago

Southfield, Michigan, United States Michigan First Credit Union Full time
Job Description:

This role is responsible for delivering exceptional customer service and support to credit union members. The Member Service Center Representative will work in a fast-paced, dynamic environment where no two interactions are ever the same.

The ideal candidate will be a charismatic and friendly individual who is able to problem-solve and think critically. They will possess strong communication skills and be able to build relationships with members to deliver a personalized experience.

We offer a competitive salary of $18.00+/hour, based on experience, and a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) matching, and tuition reimbursement.

About Michigan First Credit Union:

We are a leading financial institution dedicated to providing world-class service to over 165,000+ members across Michigan. Our mission is to provide the highest quality member experience and make a positive impact on our community.

  • We have 500 team members and 30 locations spanning the Lansing area, Grand Rapids, and Metro Detroit.
  • We are an industry leader in community support and charitable giving through the Michigan First Foundation.
  • We operate a 24/7/365 Member Services Call Center to ensure our members receive prompt and professional assistance whenever they need it.