Reception and Tax Support Specialist

7 days ago


Parkersburg, Iowa, United States H&R Block Full time

If you're looking for a challenging and rewarding career opportunity, consider joining our team as a Reception and Tax Support Specialist. In this role, you'll provide exceptional customer service to our clients, answer phones, greet clients, and ensure that all client needs are met during service.

About the Role

You'll work closely with our tax professionals to match clients with the best-suited expert for their needs and schedule appointments accordingly. You'll also maintain office cleanliness and organization of resources with your team members.

About You

To succeed in this role, you'll need to possess excellent communication skills, a strong ability to multi-task, and a keen eye for detail. Previous experience in a customer service environment is highly desirable, as is computer proficiency with Microsoft Office.

Benefits

We offer a comprehensive benefits package, including health, wellbeing, and financial wellness support. Our Employee Assistance Program provides access to health advocates, wellbeing programs, and neurodiversity and caregiver support. We also offer various discounts on everyday items and services, as well as medical coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.



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