Customer Sales Associate

5 hours ago


Brooklyn, New York, United States Trane Technologies Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Associate at Trane Technologies. As a key member of our Residential Parts & Supply Store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Engage with customers to identify their needs and provide timely solutions to their HVAC Parts & Supply needs.
  • Maintain current knowledge of Trane products, offerings, and promotions to partner with customers and grow sales.
  • Execute quote and order management processes with high accuracy to ensure customer satisfaction and timely delivery.
  • Assist with warehouse and inventory management tasks as needed, including cycle counts, back orders, and store stocking.
Requirements
  • GED or High School Diploma required.
  • Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • Minimum of 2 years of inside sales, retail, or related experience; HVAC sales knowledge and a mechanical aptitude are beneficial.
  • Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
What We Offer

We offer a competitive compensation package, comprehensive benefits, and a range of programs to support your career growth and well-being. As an equal opportunity employer, we welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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