Sales Associate

4 days ago

Brooklyn, New York, United States The Children's Place Full time
Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Responsibilities:
  • Customer Engagement: Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
  • Customer Service: Greet and acknowledge customers while providing the appropriate level of service.
  • Product Knowledge: Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary.
  • Selling Skills: Exercise sound judgment in effectively addressing customer concerns and demonstrate the appropriate level of selling skills to positively impact conversion.
  • Cashwrap Service: Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
  • Merchandise Presentation: Maintain appropriate stock levels and ensure that all sizes and styles are represented, following company standards of merchandise presentation, signage, and display.
  • Store Maintenance: Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment, and adhering to safety requirements.
  • Loss Prevention: Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
  • Communication: Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
Requirements:
  • Education: High School diploma or equivalent.
  • Experience: Previous retail experience preferred.
  • Age: Must be at least 18 years of age.
  • Skills: Excellent customer engagement, demonstrated time management and organizational skills, ability to work in a team environment, adaptability, and flexibility to changing priorities.
  • Schedule: Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Physical Demands: Ability to maneuver on sales floor and stockroom, climb ladder, lift and carry up to 50 lbs.

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