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H&M Sales Associate

2 months ago

Brooklyn, New York, United States H&M Group Full time
About the Role

At H&M Group, we're looking for a talented Retail Sales Associate to join our team. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences that drive sales and profit. You will be the face of our brand, providing personalized service and product knowledge to our customers.

Key Responsibilities
  • Actively engage with customers on the sales floor and in service areas to provide a best-in-class customer experience
  • Maintain a neat and tidy sales floor, adhering to H&M standards for merchandising and display
  • Process transactions, handle customer returns, and provide excellent customer service
  • Unload delivery trucks, receive, and unpack merchandise, labeling items with security tags
  • Stock and replenish garments on the sales floor and in the stock room
  • Educate customers on our H&M Loyalty program and promote our brand
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive working environment
Requirements
  • Passionate about customer service and fashion
  • Ability to multitask in a fast-paced environment
  • Inclusive, positive, and creative attitude
  • Team player with a flexible approach
  • Ability to lift over 20 pounds and stand for long periods
Why Join H&M Group?

We offer a dynamic, team-driven work environment with opportunities for growth and development. Our employees enjoy a range of benefits, including a staff discount card and access to our H&M Incentive Program. We're committed to creating an inclusive and diverse workplace where everyone can thrive.