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Cancer Care Coordinator II

2 months ago

Seattle, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full time

Cancer Care Coordinator II

Job Overview
Fred Hutchinson Cancer Center is a distinguished, nonprofit institution dedicated to providing advanced cancer treatment and pioneering research in the fields of cancer and infectious diseases. Located in Seattle, Fred Hutch is recognized as the sole National Cancer Institute-designated cancer center in Washington.

With a history of global leadership in areas such as bone marrow transplantation, HIV/AIDS prevention, immunotherapy, and COVID-19 vaccine development, Fred Hutch has established itself as a premier center for cancer, infectious disease, and biomedical research. The center operates multiple clinical care facilities that offer a range of services including medical oncology, infusion therapy, radiation, and proton therapy, alongside partnerships with hospitals across five states. Our integrated research and clinical teams are committed to discovering new treatments for the world's most challenging diseases and improving life after cancer.

At Fred Hutch, we uphold values of collaboration, compassion, determination, excellence, innovation, integrity, and respect. These principles are deeply rooted in our commitment to diversity, equity, and inclusion. Our mission reflects the dignity and inherent value of every employee, patient, community member, and supporter. We actively seek individuals who bring diverse perspectives and innovative problem-solving approaches. Fred Hutch is dedicated to becoming an anti-racist organization and expects all candidates to share this commitment.


Role Responsibilities
  • Evaluate and address barriers to care, involving patients and families in developing potential solutions while considering their physical and emotional well-being, health literacy, and cultural background.
  • Identify and coordinate internal and external resources to meet patient needs, continuously enhancing knowledge of community resources, including those related to immigration, employment, and financial assistance.
  • Educate patients and caregivers about the multidisciplinary nature of cancer care and survivorship, clarifying the roles of team members and what to expect from the healthcare system.
  • Empower patients by promoting self-management skills and providing information on available resources and referrals.
  • Facilitate effective communication between patients, families, and healthcare providers to optimize patient outcomes.
  • Assess patients' ability to advocate for themselves, helping them prioritize questions and clarify information during interactions with their care team.
  • Contribute to the development, implementation, and evaluation of the patient navigation program, completing special projects and tasks as assigned by management.
  • Demonstrate empathy and provide information and support within the scope of practice, referring to licensed clinicians when necessary.
  • Adhere to organizational policies and procedures to ensure compliance with regulations, including HIPAA, and document care provided in accordance with established protocols.

Qualifications

Required:

  • High school diploma.
  • A minimum of three years of experience in social services, healthcare, or a related field.
  • Strong communication skills, with the ability to engage effectively and courteously with patients and families from diverse cultural backgrounds.
  • Proven ability to collaborate with a multidisciplinary team.
  • Excellent organizational skills and proficiency in both written and oral communication.
  • Ability to work independently, adapt to changing tasks, and prioritize effectively.
  • Team-oriented with a commitment to timely communication and reliability.
  • Fluency in English, both spoken and written.
  • Familiarity with community resources in the greater Puget Sound Region.
  • Technical proficiency in Microsoft Office and relevant software programs.

Preferred:

  • Bachelor's degree.
  • Fluency in a language other than English is advantageous.

We invite all finalists to submit a statement detailing their commitment to diversity, equity, inclusion, and anti-racism in their professional journey.

Compensation and Benefits
The hourly pay range for this position is competitive and based on experience and qualifications. Fred Hutchinson Cancer Center provides a comprehensive benefits package aimed at enhancing employee health, well-being, and financial security, including medical, dental, and vision coverage, flexible spending accounts, life and disability insurance, retirement plans, and generous paid time off policies.


Commitment to Diversity

Fred Hutch is proud to be an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are dedicated to fostering a workplace that values diverse perspectives and experiences, ensuring that all individuals are treated with respect and dignity.