Catering Operations Manager

4 days ago

Greensboro, United States Compass Group, North America Full time

Catering Director Job Summary

Filling every occasion with great food and service, Compass Group, North America is currently seeking a Catering Director for a high-volume and premiere catering operation in Greensboro, NC.

The Catering Director will be responsible for developing and executing catering solutions to meet customer needs, working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions.

Key Responsibilities:

  • Coordinate and oversee both internal and external catering events to ensure seamless execution and exceptional customer satisfaction.
  • Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
  • Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
  • Ensure the successful operations of catering functions, including meticulous control over labor and food costs, as well as being responsible for preparation, transportation, setup, operation, and cleanup of all events.
  • Collaborate with the Management and Compass Marketing teams to implement effective strategies aimed at building catering revenue and expanding market reach.
  • Foster strong client relationships to align our programs with their objectives, driving satisfaction and retention.

Preferred Qualifications:

  • Associate degree preferred.
  • Minimum of five years of experience in catering leadership including two years in management.
  • Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment.
  • Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe Certified.

Compass Group, North America is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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