Operations Manager

4 weeks ago


Greensboro, United States Michaels Stores Full time
Job Description

Michaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and team leadership.

Key Responsibilities:
  • Lead and Manage Store Operations: Oversee the execution of store operations, including inventory management, visual merchandising, and team leadership.
  • Develop and Implement Operational Strategies: Develop and implement operational strategies to drive sales growth, improve customer satisfaction, and increase efficiency.
  • Manage and Train Team Members: Manage and train team members to ensure they have the skills and knowledge needed to deliver exceptional customer service and meet sales targets.
  • Monitor and Analyze Performance Metrics: Monitor and analyze performance metrics to identify areas for improvement and develop strategies to address them.
  • Collaborate with Store Manager: Collaborate with the Store Manager to achieve sales targets, improve customer satisfaction, and increase efficiency.
Requirements:
  • Experience in Retail Management: 2+ years of experience in retail management, preferably in a leadership role.
  • Leadership and Team Management Skills: Proven leadership and team management skills, with the ability to motivate and inspire team members.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop strategies to address them.
What We Offer:
  • Competitive Salary and Benefits: Competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with a clear career path and opportunities for promotion.
  • Collaborative and Supportive Work Environment: Collaborative and supportive work environment, with a team-oriented culture and a commitment to employee satisfaction.

Michaels Stores is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion, and we welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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