Resident Service Technician

4 weeks ago

Rochester, New York, United States St. Anns Community Full time
Job Purpose:

The primary objective of this role is to provide support to the Certified Nursing Assistant by performing tasks that do not require direct resident contact or experience with care-giving. These tasks are those that can be taught in a classroom setting.

This position has days and evening hours available.

Key Responsibilities:

• Answer all residents' call lights within an appropriate time frame.

• Take care of residents' clothing, check for name tags, and place soiled clothing in the proper receptacle.

• Change linen as needed.

• Report any change in residents' condition or behavior to Nurse Leaders.

• Report incidents/accidents to Nurse Leaders.

• Report suspected abuse/neglect to Nurse Leaders.

• Assist with admissions, transfers, and discharge of residents.

• Assist with orienting new residents and family members to floor routine.

• Give motivation and encouragement to residents.

• Participate in team conferences and change of shift reports.

• Prepare residents for appointments, medical tests, therapy, and activities in a timely manner.

• Wash wheelchairs, recliners, and other equipment.

• Maintain confidentiality of all resident care information.

• Follow infection control procedures and isolation techniques as directed.

• Keep work areas clean, tidy, clear, and safe.

• Responsible for assigned fire duties and various emergency procedures.

• Attend and participate in staff meetings and unit operation issues.

• Participate in staff development programs on and off unit.

• Responsible for completing required annual mandatories and annual health assessments.

• Participate in residents' plan of care.

• Promote independence of residents in decision-making.

• Perform other duties as assigned by professional staff.

• Wash residents' hands and face as needed.

• Answer the telephone and take messages as appropriate.

Household Management:

• Perform light housekeeping duties in residents' rooms and common areas.

• Maintain housekeeping supplies.

Kitchen Responsibilities:

• Honor residents' food choices.

• Responsible for setting up tables for meals and snacks.

• Responsible for preparation/serving of residents' meals and snacks (as per meal tickets) and proper kitchen clean-up.

• Will provide meal substitutes according to residents' diets.

• Will maintain and log proper food and refrigerator temperatures.

• Consistently follow standard principles and universal precautions to preserve food quality and prevent the transmission of foodborne illness.

Life Enrichment:

• Plan and organize social activities for individual residents, small groups, and households.

• Collaboration with Life Enrichment staff to plan household activities and special events.

• Building relationships with residents to create meaningful activities through the day that emphasize residents' hobbies and interests.

• Assist in creating a home-like experience through support of residents' domains of well-being: identity, growth, autonomy, security, connectedness, meaning, and joy through a person-centered care philosophy.

Qualifications:

• Education: High School Diploma, GED, or High School student

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