Resident Field Service Technician

3 weeks ago


Rochester, New York, United States Abb Holdings Inc Full time

Job Summary

We are seeking a highly skilled Resident Field Service Technician to join our team at ABB. As a key member of our Process Automation Energy Industries Service team, you will be responsible for providing top-notch field service support to our customers.

About the Role

In this role, you will be responsible for performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which you are certified to perform. You will also work closely with customers to identify opportunities to improve their operations and eliminate pain points.

Key Responsibilities

  • Perform field service tasks, including troubleshooting and repair of equipment
  • Work with customers to identify opportunities to improve their operations and eliminate pain points
  • Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities
  • Act as trainer when needed, for field service associates and customers

Requirements

  • Associate degree desired or comparable military technical training and minimum 5 years of relevant experience or a special combination of education and experience and/or demonstrated accomplishments will be considered
  • A good working knowledge of Microsoft, networking, cyber security, and ABB 800xA and MOD 300 Distributed Control Systems is a plus
  • Process automation work experience. Understanding of systems maintenance, configuration, and process control is ideal
  • Applicants must speak fluent English and have a legal driver's license
  • Candidates must already have a work authorization that would permit them to work for ABB in the US

About ABB

ABB is a leading global technology company that energizes the world. We are dedicated to addressing global challenges and empowering our customers to create sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive our commitment to diversity, inclusion, and equal opportunities.

What We Offer

We offer a competitive salary range of $55,400 to $102,600 annually, as well as opportunities for professional growth and development. If you are a motivated and experienced field service technician looking for a new challenge, we encourage you to apply for this exciting opportunity.



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