Patient Care Technician

1 day ago


Lake Forest, California, United States Northwestern Memorial Healthcare Full time
Job Summary

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

Key Responsibilities
  • Collects, labels, and transports specimens as assigned.
  • Obtains 12-lead EKGs.
  • Discontinues Saline Locks and Indwelling Urinary Catheters.
  • Discontinues Telemetry Monitoring packs.
  • Performs Bladder Scan.
  • Performs Point of Care Testing as appropriate.
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and requests for assistance in a professional and timely manner.
  • Assists the health care team in maintaining a clinical care environment that supports patient, family, and staff safety.
  • Assists with post-mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians, and NM Academy, identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.
  • Additional Responsibilities as Safety Attendant/Telesitter Monitor:
    • Maintains visual observation at all times with no distractions.
    • Provides prompt notification to care team if patient requires assistance.
    • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered.
    • Performs care checks in accordance with care plan.
    • Follows appropriate policy.
  • Additional Responsibilities for Universal Care Center:
    • Assists with patient and family reunification pre and post procedure.
    • Scans documents into the EMR system appropriately.
    • Collates patient information from the EMR system and preadmission/preop shared drive to construct a complete procedure chart.
    • Organizes information and charts for the next day procedure cases.
    • Maintains and inventory and orders department supplies through Marketplace.
  • Additional Responsibilities under direction of department leadership include but not limited to:
    • Answers, screens, and directs incoming calls.
    • Facilitates obtaining a hard copy of the patient's advance directive if patient indicated he/she has one and places in Electronic Medical Record.
    • Manages admissions through Electronic Bed Board.
    • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime.


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