Customer Service Representative

7 days ago


Irmo, South Carolina, United States Steve Padgett's Honda of Lake Murray Full time
Job Description

We are seeking an Automotive Experience Specialist to join our team at Steve Padgett's Honda of Lake Murray. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our dealership.

The ideal candidate will have excellent communication skills, a strong understanding of automotive repair, and the ability to work well under pressure. You will be responsible for greeting customers promptly and courteously, listening to their needs, and clearly articulating repair options to our technicians. Your role will also involve upselling recommended services, providing accurate estimates of repair costs, and adhering to dealership policies on customer vehicle care and operation.

A successful Automotive Experience Specialist will possess a strong commitment to customer satisfaction and be able to maintain high CSI scores in accordance with dealership standards. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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