Retail Customer Service Representative

4 weeks ago


Irmo, South Carolina, United States The Spinx Company Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

About The Spinx Company

The Spinx Company is a leading retail organization dedicated to providing exceptional customer experiences. Our company values are built on a foundation of teamwork, innovation, and customer satisfaction.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Financial Transactions: Accurately and efficiently conduct financial transactions, including sales, returns, and exchanges.
  • Maintaining Store Environment: Ensure store safety procedures are followed, maintain a clean and organized store environment, and merchandising products effectively.
  • Age-Sensitive Sales: Ensure compliance with age-sensitive sales policies and procedures.
Requirements
  • Availability: Must be available to work a variety of shifts, including nights, weekends, and holidays.
  • Training: May be required to participate in company-sponsored training classes related to job duties.
Benefits
  • Anniversary Bonus: Receive a $50 bonus every 6 months.
  • Premium Holiday Pay: Earn premium pay for working holidays.
  • Paid Vacation: Eligible for paid vacation after 6 months of employment.
  • 401k Retirement Plan: Participate in a company-matched 401k retirement plan.
  • Fuel Discount: Receive a $0.25 weekly fuel discount (per gallon).
  • Holiday Savings Club: Join our holiday savings club program.
  • Bi-Annual Reviews: Receive bi-annual performance reviews.
  • Health Insurance: Enjoy comprehensive health insurance coverage.
  • Dental/Vision Insurance: Receive dental and vision insurance benefits.
  • Short-Term Disability: Participate in short-term disability coverage.
  • Tuition Assistance: Access tuition assistance programs.
  • Scholarship Opportunities: Pursue scholarship opportunities within the company.

Estimated Salary: $13 per hour ($27,040 per year)



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