Universal Banker

3 weeks ago


Buena Vista, United States Inbank Full time
Job Summary

We are seeking a highly skilled and motivated Universal Banker to join our team at InBank. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships with clients, and promoting financial solutions to meet their needs.

Key Responsibilities
  1. Customer Service and Support: Assist clients with day-to-day customer service requests, including complex issues and interactions related to customer inquiries, new accounts, and ongoing relationship needs.
  2. Financial Transactions: Perform transfers, loan payments, and wire transactions with accuracy and efficiency.
  3. Account Opening and Management: Open consumer and business accounts, including supporting products and services such as online banking, mobile banking, and debit cards.
  4. Product and Service Promotion: Inform customers about all banking products and services, identify and cross-sell referral opportunities to broaden the customer's banking relationship.
  5. Teller Support: Assist the teller line as a backup teller and accurately assist customers with processing transactions.
  6. Sales and Referral Goals: Meet or exceed sales and referral goals and individual and branch targets.
  7. Regulatory Compliance: Maintain current knowledge and follow all bank financial and security regulations and procedures.
Requirements

To be successful in this role, you will need:

  • Education: High School Diploma or Equivalent
  • Work Experience: 1+ years of experience in sales, teller, new accounts, or loan processing
  • Computer Skills: Proficient with Microsoft Office Suite and 10-Key by touch is preferable
  • Other Requirements: Detail-oriented, decision-making capabilities, and ability to use fingers, hands, and wrists for repetitive tasks.
Preferred Skills and Experience

Prior teller/sales experience, strong attention to detail and accuracy, professional and courteous communication skills, and ability to cross-sell and/or refer bank products based on customers' needs.

Compensation and Benefits

As a Universal Banker at InBank, you will be eligible for:

  • Targeted Hiring Range: $20.00 per hour, based on experience
  • Bonus Eligibility: Annual bonus based on Company Bonus Plan/Individual Performance
  • Benefits: Medical, Dental, Vision insurance, Disability insurance, Employee assistance program, Flexible spending account, Health savings account, Life insurance, Paid Time Off, and 401(k) with company match.

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