Bartender - On Call

3 weeks ago


Philadelphia, Pennsylvania, United States Rivers Casino Full time
Job Summary

The Bartender provides exceptional food and beverage services to customers in a friendly, efficient, and professional manner, ensuring a positive experience for all patrons. This role is a key part of our team, and we're looking for a skilled and enthusiastic individual to join us.

Key Responsibilities
  • Serving Excellence: Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice, and ensuring that every customer feels valued.
  • Age Verification: Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
  • Drink Preparation: Mix and serve alcoholic and non-alcoholic drinks to patrons of the bar, following standard recipes and guidelines for safe serving.
  • Order Management: Enter orders accurately into our point-of-sale system, collect money, and return change for drinks and food served.
  • Teamwork: Work collaboratively with other team members to ensure seamless service and a positive experience for all customers.
  • Bar Maintenance: Maintain a neat and clean bar area on a continual basis, including arranging bottles and glasses to create an attractive display.
  • Customer Service: Provide exceptional customer service, including taking and delivering food orders for customers dining in the bar area.
  • Knowledge and Skills: Possess extensive knowledge of our restaurant's menu and wine list, including daily specials, and be able to effectively communicate with customers and other team members in a fast-paced environment.
Requirements
  • Age Requirement: Must be 18 years or older.
  • Education: High school diploma or equivalent.
  • Experience: Must have at least six months related experience.
  • Availability: Must be available to work flexible shifts, weekends, and holidays.
  • Licensing: Ability to obtain and maintain all necessary licensing.
Physical and Mental Demands
  • Physical Demands: Regularly required to see, talk, and hear; use hands to finger, handle, or feel; and reach with hands and arms. Must occasionally lift and/or move up to 50 pounds.
  • Mental Demands: Ability to effectively communicate verbally with customers and other team members in a fast-paced environment; able to work with others while maintaining a positive and professional demeanor.

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