SAP CX Implementation Specialist

7 days ago


Detroit, Michigan, United States Infosys Full time
Job Summary

We are seeking a highly skilled SAP CX Implementation Specialist to join our team in Detroit, MI. This is a key position that requires extensive experience in SAP CR&B implementation programs with a focus on CRM / Customer Service Management modules and SAP C4C.

Key Responsibilities
  • Design and implement detailed design, architecture, and process artifacts for SAP CX solutions.
  • Evaluate solution options and make recommendations to clients.
  • Create deployment plans and support knowledge transfer to ensure successful project execution.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree or equivalent in a relevant field (or three years of progressive experience in lieu of education).
  • At least 11 years of experience in Information Technology.
  • Experience across Electricity, Gas, or Water Utilities industries in North America.
  • Strong knowledge of key processes and architecture in Move in Move out areas and fundamental knowledge of other key ISU processes.
  • Experience with BRF+ and at least one end-to-end lifecycle implementation activity.
  • Excellent communication and presentation skills, as well as strong analytical skills.
What We Offer

In return for your expertise, we offer a competitive salary of approximately $120,000 - $150,000 per year, depending on experience, plus benefits and opportunities for professional growth.

We strive to maintain a work-life balance and provide flexible work arrangements, including remote work options. Our team is committed to delivering exceptional results and providing value-adding consulting solutions to our clients.



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