Highly Experienced SAP CX Consultant

6 days ago


Detroit, Michigan, United States Infosys Full time

Job Title: Highly Experienced SAP CX Consultant

About the Role:

We are seeking a highly experienced SAP CX Consultant to join our team in Detroit, MI. As a key player in our consulting team, you will help discover and define problem statements, evaluate solution options, and make recommendations.

Responsibilities:

  • Create detailed design, architecture, and process artifacts
  • Implement deployment plans and support knowledge transfer
  • Provide value-adding consulting solutions to enable clients to meet changing needs

Requirements:

To be successful in this role, you will need:

  • Bachelor's degree or foreign equivalent required from an accredited institution
  • At least 11 years of experience with Information Technology
  • Experience with SAP CR&B implementation programs, CRM / Customer Service Management modules, and SAP C4C
  • Knowledge of Electricity (preferred), Gas, or Water Utilities industries North America
  • Fundamental knowledge of other key ISU processes
  • Experience in BRF+
  • End-to-end lifecycle implementation activities, including requirement gathering, business process design, SAP configuration, RICEFW functional design, systems and integration testing, and resolving production issues

Preferred Qualifications:

  • Strong client-facing experience and great communication and presentations skills
  • Strong analytical skills with ability to work in advanced Excel-based data analysis of SAP ISU data
  • Ability to work with offshore teams and coordinating work delivery between onsite and offshore
  • Flexible work timings due to remote working environment

Salary: $120,000 - $150,000 per year, depending on experience

About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

EEO/Equal Opportunities:

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.



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