Banquet Supervisor

A Banquet Supervisor is responsible for overseeing the setup, service, and cleanup of all assigned banquet functions. This role requires strong leadership and organizational skills to ensure seamless execution of events.

• Qualifications:
  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College coursework in a related field is helpful.
  • Previous supervisory experience is preferred.
  • Proficiency in Windows 95 and company-approved spreadsheets and word processing is required.
• Key Responsibilities:
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Inspect the setup of meeting and banquet functions to ensure they meet hotel standards.
  • Supervise and assist with the setup of assigned banquet functions.
  • Act as the liaison between Sales and Catering Manager and the in-house meeting or banquet contact.
  • Respond to guests' problems, complaints, and accidents.
  • Communicate problems/issues to the Food & Beverage Manager and/or General Manager.
  • Assist the Food & Beverage Manager/Banquet Manager with scheduling Banquet staff.
  • Assist in the service of banquet functions as required.
  • Assist in banquet setup as required.
  • Requisition liquor for all banquet bars and maintain proper control over service thereof.
  • Supervise and assist with the breakdown after the completion of functions.
  • Inspect the sanitation of all function space and storage areas.
  • Follow all state liquor laws.
  • Be familiar with Banquet menus and prices.
  • Know hotel services and facilities.
  • Enforce all hotel policies and safety rules.
  • Be familiar with and enforce all Standard Operating Procedures for the Banquet department.
  • Ensure employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Hire and train staff to meet hotel service standards.
  • Respond to guests' requests as needed.
  • Assist audio/visual companies as necessary.
  • Prepare banquet checks, obtain guest signatures, and inform clients of payment procedures.
  • Be familiar with the operation of the P.O.S. system.
  • Correct hazards and notify management.
  • Attend meetings as assigned.
  • Cross-train in the Cafe for assistance as a supervisor.
  • Submit orders for all supplies to the Food & Beverage Manager for approval and maintain inventory levels.
  • Handle items for Lost and Found according to hotel standards.
  • Perform other tasks/jobs as assigned by the Food & Beverage Manager.