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Banquet Server

2 months ago

Burlington Vermont, United States Hotel Champlain Burlington Full time
Banquet Server Job Summary

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Responsibilities:
  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
  • Maintain a friendly and warm demeanor at all times.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Serve guests according to the hotel's standards in a friendly courteous and professional manner.
  • Respond to guest problems complaints and accidents; Refer to management if necessary.
  • Be informed of all current hotel policies.
  • Be familiar with fire exits fire extinguisher locations and safety rules.
  • Maintain the banquet store room in a neat and organized manner stocked with any and all appropriate supplies necessary for food service functions.
  • Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
  • Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Handle items for "Lost and Found" according to the standards.
  • Perform other tasks/jobs as assigned by supervisor or manager.
  • Attend meetings as required by management.
Property Details

Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits
  • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan