Service Delivery Professional

3 weeks ago


New Orleans, Louisiana, United States PosiGen Full time
About the Role
As a Service Delivery Professional, you will be responsible for delivering outstanding customer experiences through prompt and accurate resolution of customer inquiries. This is an exciting opportunity to join a dynamic team at PosiGen, where you will have the chance to make a real difference in the lives of our customers.

Key Responsibilities:
  • Answer questions regarding PosiGen contractual obligations, system performance, and maintenance.
  • Handle incoming and outbound calls to customers, providing professional and courteous service.
  • Comply with regulatory and company policies at all times.
  • Deliver a consistent and high level of service, meeting revenue targets and call objectives.

A successful candidate will have a proven track record of delivering excellent customer service, be able to work well under pressure, and possess strong communication and problem-solving skills.



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