Customer Experience Ambassador

5 days ago


Davenport, Iowa, United States Capriotti's Davenport Full time
Job Overview

Capriotti's Davenport is a dynamic, fast-casual restaurant company with an aggressive growth plan. We are currently seeking a talented individual to join our team as a Team Member in our Davenport, IA shop.

About the Role

We offer a competitive salary of $12-$15 per hour, depending on experience, and opportunities for career growth and development. As a Team Member, you will be responsible for providing exceptional customer service, working efficiently in a fast-paced environment, and maintaining high standards of quality and cleanliness.

Key Responsibilities
  • Customer Service: You will interact directly with customers, providing a positive and welcoming experience. Good communication skills, patience, and a friendly demeanor are essential.
  • Appearance and Grooming: Maintain a professional appearance within our dress code guidelines, adhering to high standards of personal hygiene and grooming.
  • Basic Math and Time Management: Accurately handle cash transactions and manage time effectively to meet customer needs and ensure smooth operations.
  • Flexibility and Teamwork: Be willing to work flexible hours, including nights, weekends, and extended shifts. Collaborate with your team to create a positive and efficient work environment.
Requirements
  • Excellent Communication Skills: Ability to listen attentively, respond clearly, and communicate effectively with customers and colleagues.
  • Adaptability and Flexibility: Willingness to learn, adapt to changing situations, and adjust to new tasks and responsibilities.
  • Dependability and Strong Work Ethic: Demonstrate reliability, punctuality, and a strong commitment to meeting deadlines and achieving goals.
Benefits
  • Free Meals and Employee Discounts: Enjoy discounts on food and merchandise, promoting a sense of camaraderie and appreciation for our team members.
  • Flexible Schedule: Opportunities to balance work and personal life, with consideration for your schedule and well-being.
  • Ongoing Training and Development: Access to training programs and resources to enhance your skills, knowledge, and career prospects.


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