Customer Experience Specialist

1 week ago


Davenport, Iowa, United States Express Full time
Your Role

In this key role, you'll be responsible for delivering exceptional customer experiences, maintaining store appearance, and executing daily tasks with precision. As a Retail Sales Associate Keyholder, you'll be part of a dynamic team that's dedicated to driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Responsibilities
* Provide top-notch customer service, responding to inquiries, resolving issues, and promoting products
* Execute opening and closing procedures, including balancing registers, preparing deposits, and activating security systems
* Maintain a clean and inviting store environment, adhering to company standards for appearance and organization
* Collaborate with colleagues to achieve sales targets, implement visual merchandising plans, and maintain inventory levels
* Participate in product launches, training sessions, and other events as required

Requirements
* High school diploma or equivalent
* 0-2 years of relevant experience, preferably in retail or customer-facing roles
* Proficiency in technology, including iPads and point-of-sale systems
* Availability to work varied shifts, including nights, weekends, and holidays

Benefits
* Competitive salary: $42,000 - $55,000 per year (estimated)
* Medical, dental, and vision coverage
* 401(k) plan with company match
* Merchandise discount
* Paid time off and parental leave

We're excited to offer this rewarding opportunity to a talented and motivated individual who shares our passion for delivering exceptional customer experiences and driving sales growth.

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