Customer Experience Specialist
1 week ago
In this key role, you'll be responsible for delivering exceptional customer experiences, maintaining store appearance, and executing daily tasks with precision. As a Retail Sales Associate Keyholder, you'll be part of a dynamic team that's dedicated to driving sales growth, improving customer satisfaction, and fostering a positive work environment.
Responsibilities
* Provide top-notch customer service, responding to inquiries, resolving issues, and promoting products
* Execute opening and closing procedures, including balancing registers, preparing deposits, and activating security systems
* Maintain a clean and inviting store environment, adhering to company standards for appearance and organization
* Collaborate with colleagues to achieve sales targets, implement visual merchandising plans, and maintain inventory levels
* Participate in product launches, training sessions, and other events as required
Requirements
* High school diploma or equivalent
* 0-2 years of relevant experience, preferably in retail or customer-facing roles
* Proficiency in technology, including iPads and point-of-sale systems
* Availability to work varied shifts, including nights, weekends, and holidays
Benefits
* Competitive salary: $42,000 - $55,000 per year (estimated)
* Medical, dental, and vision coverage
* 401(k) plan with company match
* Merchandise discount
* Paid time off and parental leave
We're excited to offer this rewarding opportunity to a talented and motivated individual who shares our passion for delivering exceptional customer experiences and driving sales growth.
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