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Customer Service Representative

2 months ago

Killeen, Texas, United States Toyota of Killeen Full time
Receptionist - Automotive Dealership

As the primary point of contact for our dealership, you will embody the welcoming spirit of our establishment. We seek an individual with a positive demeanor and a polished appearance. While prior experience is preferred, we are open to candidates who demonstrate strong potential. Success in this role requires reliability, professionalism, and a friendly attitude, with a focus on building a long-term career rather than merely filling a position. Our dealership fosters a familial atmosphere, treating each team member with respect and care.

Key Responsibilities
  • Adhere to established receptionist protocols and procedures
  • Perform administrative tasks including typing, proofreading, data entry, filing, photocopying, faxing, and sorting correspondence
  • Greet visitors and ascertain their name and purpose
  • Maintain and update the telephone directory
  • Guide clients to the lounge and connect them with the appropriate personnel for vehicle inquiries
  • Address client concerns and direct them to the suitable team member for resolution
  • Oversee demo vehicle keys and document demo vehicle reports as necessary
  • Participate in departmental meetings
Qualifications

A high school diploma or GED is required; 1 to 3 months of relevant experience and/or training is preferred. Candidates with a combination of education and experience will also be considered.

Compensation

Salary is based on experience and is competitive with leading companies in the industry.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill essential duties.

While executing the responsibilities of this position, the employee is regularly required to sit, use hands for tasks, reach with arms, and communicate verbally. Occasional walking is required. Specific vision capabilities necessary for this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

Alongside ongoing personal development opportunities, our employees enjoy a variety of benefits, including:
  • Paid Time Off
  • Healthcare benefits
  • Short & Long Term Disability options
  • Dental Coverage
  • 401k retirement plans
  • Employee discounts
About Us

We pride ourselves on creating a fun, friendly, and supportive work environment.