Customer Service Ambassador
3 days ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Katrina Williams McCoy - State Farm Agent. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences.
About the RoleAs a Customer Service Representative, you will be responsible for resolving customer inquiries, maintaining accurate records, and providing policy information. You will work closely with our agency team members to ensure seamless communication and service delivery.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner.
- Resolve customer concerns through effective problem-solving and communication.
- Maintain accurate records of customer interactions and transactions.
- Process payments and maintain up-to-date knowledge of company policies and procedures.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Licensed or willing to become licensed.
- Bilingual Spanish preferred but not required.
Our agency offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Why Join Our Team?At Katrina Williams McCoy - State Farm Agent, we value our employees and offer opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Ambassador
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