Customer Service Representative

3 weeks ago


Towson, Maryland, United States Burlington Full time

We are currently seeking a Customer Service Representative to join our team in Towson. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

Job Overview:

In this role, you will be responsible for responding to customer inquiries, resolving customer complaints, and providing excellent customer service. You will also be expected to maintain a clean and organized workspace and perform other duties as assigned by management.

Key Responsibilities:

  • Respond to customer inquiries and resolve customer complaints
  • Provide exceptional customer service and create a positive shopping experience
  • Maintain a clean and organized workspace
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive hourly rate: $15 - $18 per hour (based on location and experience)
  • Flexible scheduling to accommodate your needs
  • Opportunities for professional growth and development
  • Discounts on merchandise and services

About Us:

Burlington Stores, Inc. is an off-price retailer with a wide selection of brand-name products at discounted prices. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.



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