Hospitality Ambassador

Hospitality Ambassador Opportunity

The Centcom Group2 LLC is seeking an experienced and customer-focused Hospitality Ambassador to join our team at The Brass Tap Towson. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service to our guests while maintaining a clean and welcoming dining environment.

About the Role
This position requires a skilled communicator who can effectively engage with patrons, respond to their needs, and provide a personalized experience. You will work closely with our bartenders and kitchen staff to ensure seamless service delivery. Your attention to detail and ability to multitask will be essential in meeting our high standards of customer satisfaction.

Responsibilities:
* Greet and welcome guests upon arrival
* Take orders and serve food and beverages promptly
* Maintain a clean and organized workspace, adhering to health and safety regulations
* Resolve guest complaints and issues in a professional and courteous manner
* Collaborate with colleagues to achieve excellent customer service and sales results

Requirements:
* 1+ year of experience in customer-facing roles, preferably in the hospitality industry
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong problem-solving skills and adaptability

What We Offer
* Competitive salary: $25,000 - $35,000 per year, based on experience
* Opportunities for career growth and development
* A dynamic and supportive work environment
* Discounts on food and beverages during shifts

Become Part of Our Team
The Centcom Group2 LLC values its employees and offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays. If you are a motivated and customer-centric individual looking for a new challenge, please submit your application.

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